pj77 Terms & Conditions

The following words and terms are used with specific meanings throughout these Terms:

• "Platform" refers to the pj77 website, application, and related digital services.
• "User" or "You" refers to any account holder registered on pj77.
• "Account" refers to a user's registered personal profile.
• "Bonus" refers to promotional credits offered by the platform.
• "Wagering Requirement" refers to the obligation to place a specified amount of bets before a bonus can be withdrawn.
• "Payment Method" refers to the mobile banking services accepted on pj77.

2.1 Age Requirement

You must be at least 21 years old to use pj77. Using this platform's services is only permitted for those aged 21 and above. Providing false information about your age will result in immediate account closure, and any balance in the account may be forfeited.

2.2 One Account Policy

Each person is allowed only one account. Having multiple accounts under the same person is considered a policy violation. If multiple accounts are detected, all of them may be closed.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. If any details change, you must inform the support team immediately. Providing false information may result in account suspension or closure.

You are fully responsible for the security of your account. Please follow these security guidelines:

• Use a strong password and never share it with anyone.
• If you suspect unauthorized access to your account, change your password immediately and notify support.
• Avoid logging in from public or shared devices.
• Always log out after using your account.

pj77 will not be held responsible if your account credentials fall into the hands of a third party or are misused.

4.1 Accepted Payment Methods

pj77 currently supports the following mobile banking methods:

• bKash — Bangladesh's most widely used mobile financial service.
• Nagad — Mobile financial service operated by the postal department.
• Rocket — Mobile wallet service by Dutch-Bangla Bank.

4.2 Minimum Deposit & Withdrawal Limits

• Minimum deposit amount: ৳100 (by any method)
• Minimum withdrawal amount: ৳500

4.3 Withdrawal Processing Time

Successfully verified withdrawal requests are generally processed within 15 minutes to 2 hours. In some cases, delays may occur due to the verification process.

4.4 Own Account Requirement

Deposits and withdrawals may only be made from a payment account registered in your own name. Transactions using third-party accounts are prohibited and any such transactions will be cancelled.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000. Or depositing ৳12,000 gives the maximum ৳10,000 bonus, making the total balance ৳22,000.

5.2 Wagering Requirement

A wagering requirement applies to every bonus. The wagering requirement for the welcome bonus is 25 times the bonus amount. For example: ৳2,000 bonus × 25 = a total of ৳50,000 must be wagered before the bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the deposit amount.

5.3 Bonus Usage Terms

• Bonuses may only be used on games designated by pj77.
• Multiple bonuses cannot be claimed at the same time unless otherwise stated in the promotion's terms.
• pj77 reserves the right to cancel a bonus if abuse is suspected.
• The original deposit amount may be withdrawn before the bonus conditions are met.
• Each bonus has a set expiry date — any unused bonus is cancelled after it expires.

pj77's VIP program has four tiers. You can advance to a higher tier through regular play:

• Bronze — Weekly cashback up to 0.4%
• Silver — Weekly cashback up to 0.8%
• Gold — Weekly cashback up to 1.1%
• Platinum — Weekly cashback up to 1.5%

pj77 reserves the right to modify VIP tiers and benefits. Users will be notified as early as possible before any changes take effect.

The following activities are strictly prohibited:

• Using fraudulent software, bots, or automated systems.
• Attempting to hack or gain unauthorized access to other users' accounts or platform systems.
• Engaging in money laundering or any illegal financial activity.
• Collaborative cheating or coordinated betting with other players.
• Operating an account under a third party's name or identity.
• Exploiting any technical error on the platform.

If any of the above violations are detected, pj77 may immediately close the relevant account and forfeit all balances. Law enforcement authorities may also be notified if necessary.

pj77 is committed to protecting your personal information. Full details of how your data is collected, stored, and used are described in our Privacy Policy. Please read the Privacy Policy alongside these Terms.

• Your information is not sold to third parties.
• Information is not disclosed except where required by a valid legal obligation.
• All data is kept secure using SSL encryption.

pj77 takes responsible gaming seriously. We believe online gaming is a form of entertainment — it is never a solution to financial problems. Users are advised to keep the following in mind:

• Only play with money you can afford to lose without it affecting your household.
• Take regular breaks and stay within a set budget.
• If you feel you are losing control over your play, contact the support team right away.

To learn about responsible gaming tools and resources, visit our Responsible Gaming page.

10.1 Account Closure by pj77

pj77 may suspend or permanently close any account without prior notice in any of the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or money laundering.
• Providing a false identity or information.
• Operating multiple accounts.
• Where required to meet a legal obligation.

10.2 Account Closure by the User

You may request to close your account at any time through the support team. You will be given the opportunity to withdraw any valid balance before the account is closed, though this may not apply in cases of closure due to a Terms violation.

pj77 will not be liable for the following:

• Interruptions to gameplay caused by loss of internet connection or technical failure.
• Unauthorized access to an account due to the user's own negligence.
• Failure or delays by third-party service providers.
• Losses or damages incurred during gameplay.
• Service downtime caused by circumstances beyond our control.

pj77 always ensures fair play and makes every effort to maintain the technical reliability of the platform.

For any dispute or complaint, please contact the pj77 support team first. The support team is always ready to resolve issues quickly and effectively.

• Contact us 24/7 via live chat.
• Email us at: [email protected]
• Support is available in both Bengali and English.

When submitting a complaint, providing your account details, transaction information, and a full description of the issue will help us resolve it faster.

pj77 reserves the right to change, amend, or update these Terms at any time. Where changes are significant, we will endeavour to notify users in advance. Continuing to use the platform after any changes means you have consented to the new Terms. You are therefore advised to check this page regularly.

pj77 is a safe and reliable online gaming platform. It is each user's responsibility to comply with the laws and regulations applicable to their use of our services.

Users must satisfy themselves that using online gaming services is lawful given their own location and circumstances. If there is any doubt about local law, users should seek independent legal advice at their own responsibility.

If you have any questions or need clarification about these Terms, please contact our support team:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week
• Languages: Support is available in Bengali and English